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英文技術支援工程師 Field Application Engineer for English Market

工作內容

Objective of this role is to provide

1. Effective solution to customer -> win project and win account

2. Excellent service to customer -> mutual trust with customer -> repeat buy business

3. Effective feedback to product development team -> product improvement -> more business

What you need to do

1. Assist customer troubleshooting product related issue.

2. Provide solution to customer requirement to help project / account win.

3. Work with sales to provide customer project proposal.

4. Host technical training to customer.

5. Test product and simulate customer scenario to duplicate environment to problem analysis.

6. Compose product related documents (user manaual, installation guide).

7. Maintain product and solution database.

You will learn

1. Latest industrial level surveillance technology

2. Problem solving skill from point to line to surface perspective

3. Digest descriptive symptom and transfer it to problem definition

4. Presentation skill for effective information and knowledge delivery

[其他條件]
If you are passionate toward the following, please come to us.

-Global Business

-Own Brand Manufacture

-High Margin Industry with average 50% plus

-High Growth Industry

-B2B go to market model

-Value solution selling

-World-class product solution selling

-Network Video Device, System and Software Solution

-In house Technology development (SoC, Chipset, Algorithm…etc)

-In house Hardware/Firmware product development

-In house Software Solution development

-Self-Development

 If you are pursuing following changes, please come to us.

-From Entertainment-type sales to Value-added Solution-type Business sales
-From Independent street fighter to Corporate Team with Marketing, Tech and Sales Support resources
-From Price-driven business model to Value-added Game Plan
-Short-term approach to territory/account/project management

[Qualification]
1. Passion about technology
2. Strong self-awareness
3. Enjoy new challenge and problem solving
4. IT background or experience is a plus

更多職缺訊息, 請造訪104  ACTi專區查詢; 或使用QR Code至ACTi 官方網站
亦可將履歷寄至HR 招募單位 career@acti.com
Tel: 02-2656-2588  ext. 2225 戴小姐